Client Support

Client Support

Support services available to all DataFax clients include: software downloads, user documentation, a support request submission form, a demo study and tips from the DataFax support team.

  • Software Downloads

    Software downloads available from the Client Support section of the website, include both our internet apps (iDataFax, DFsend, etc.) and DataFax server software.

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  • Documentation

    Our extensive documentation set, including user guides for each of our internet apps, and more technical information for system administrators and programmers, is available online to read or download.

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  • Support Request

    Submit support requests using a form structured to capture all of the information we need to zero in on your problem.

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  • Demo Study

    A demo study is hosted on a server in our data center so that clients can review the features in each new release by requesting the demo study user guide and their own login accounts.

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  • Tips

    Tips is a knowledge base created and maintained by DataFax support staff to document frequent or novel questions from DataFax users and our suggested solutions.

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Contact Us Today!

If you have any questions about our software or services please contact us by phone or click the Contact Us button to send a message.

Contact Us Contact Us or call: 1-206-686-5134